Anna Szalay Trading As Naturopathy with Anna and its affiliated entities (“we”, “our”, “us”) uphold individual privacy rights and acknowledge the authority of individuals over their personal information. Safeguarding your personal information is our priority. This Privacy Policy outlines our guidelines and procedures concerning the collection, use, and disclosure of personal information provided by you or collected from you. By accessing or utilizing the website at www.annaszalay.com (the “Website”), contacting us via email or telephone, or obtaining our products or services (collectively, the “Service”), or engaging with us in any manner, you consent to the terms and conditions set forth in this Privacy Policy. You also consent to the processing of your personal information as described herein and in any additional agreements between us.

1. Types of Personal Information Collected

1.1 We may collect the following types of personal information:

1. Name, address, email address, telephone number, and other contact details;
2. Age and gender;
3. Records of interactions with you;
4. Computer and connection information, statistics on page views, traffic to and from the Website, and other standard web log information;
5. Any additional personal information necessary to facilitate transactions with us;
6. Any other personal information voluntarily provided by you.

1.2 Personal information may be collected from:

1. Individuals;
2. Contractors and suppliers;
3. Third parties seeking or using our Services;
4. Other individuals in the ordinary course of business.

1.3 Generally, we do not collect personal information unless provided voluntarily and knowingly during interactions with us, such as acquiring our Services, personal meetings, correspondence, or electronic communications.

1.4 In some instances, personal information may be obtained from third parties, including public sources, our affiliates, and service providers.

1.5 Your personal information may be stored in physical and/or electronic format.

2. Security

2.1 We implement reasonable technical and organizational measures to prevent unauthorized access, misuse, or alteration of your personal information. However, we cannot guarantee the absolute security of data transmitted over the internet or stored electronically. Personal information may be stored in cloud or networked systems.

2.2 By providing personal information, you acknowledge and agree that such information may be stored and processed on servers located outside of Australia. Due to the nature of electronic storage, it may not always be possible to determine the country in which your information is accessed or held.

3. Purposes of Collection, Use, and Disclosure

3.1 Your personal information is used and disclosed solely for the primary purpose for which it was provided, including:

1. Providing goods or services requested by you, including access to and use of our Services;
2. Responding to queries or complaints and providing customer support;
3. Internal administration and operational purposes, such as fraud prevention and system troubleshooting;
4. Improving our products and services by tailoring them to your needs;
5. Consideration of employment or contractual engagements;
6. Providing information about us or other products/services we offer;
7. Marketing, promotional activities, market research, and surveys;
8. Website maintenance and customization;
9. Displaying relevant advertising and information;
10. Facilitating arrangements with other organizations;
11. Conducting business operations, administrative tasks, and legal obligations;
12. Compliance with legal and regulatory requirements;
13. Analyzing data in aggregate form for fraud detection and prevention;
14. Other purposes disclosed to you at the time of collection or as authorized by you.

4. Disclosure of Personal Information

4.1 Personal information may be disclosed to:

1. Third-party contractors providing services related to our operations, subject to compliance with this Privacy Policy;
2. Service providers or affiliates within or outside Australia assisting with administrative functions, including payment processing;
3. Professional advisers, dealers, and agents;
4. Parties involved in business transfers or mergers.

4.2 While primarily operating in Australia, we may share personal information globally, ensuring appropriate safeguards are in place.

4.3 Personal information may also be disclosed if necessary to protect rights, enforce terms and conditions, investigate fraud, or ensure operational integrity.

4.4 Upon request, we may share personal information with your authorized representatives.

5. Cookies

While browsing information is not used for personal identification, cookies and similar technologies may collect data on Website usage, such as pages visited, date/time stamps, IP addresses, and interactions. Cookies enhance site functionality, but you may configure your browser to reject them, though some features may be impaired.

6. Other Purposes

6.1 Should we intend to collect, use, or disclose personal information beyond this Privacy Policy’s scope, you will be provided the opportunity to opt-out or opt-in.

6.2 You may withdraw consent or object to further processing of personal information under specific circumstances, with details provided upon request.

7. Managing Personal Information

7.1 We endeavor to maintain accurate, complete, and relevant personal information and will update or delete as required.

7.2 Contact us at anna.szalay@outlook.com.au for:

1. Accessing full personal information held about you;
2. Correcting inaccurate information;
3. Deleting your personal information, subject to conditions;
4. Restricting or objecting to personal information use, under certain circumstances.

7.3 Legal obligations may prevent fulfilling some requests regarding personal information.

7.4 If a request regarding personal information is declined, reasons will be provided, along with complaint procedures if necessary.

8. Privacy Complaints

8.1 Questions, complaints, or objections regarding personal information collection, use, disclosure, management, or storage can be directed to us. Responses will be provided within one month, or an extension notified if necessary. Fees may apply for unfounded or excessive requests.

9. Users Outside Australia

If located outside Australia, your information may be processed and transferred between your location and Australia, which may have differing data protection laws.

10. Privacy Policy Updates

Changes to this Privacy Policy will be posted on the Website and deemed effective immediately unless otherwise stated. Continued use of the Website indicates acceptance of amendments.